You’re right, we love looking at pictures of camera stores and gear. In Dallas, we’re blessed with a similar institution, Competitive Camera, now run by Eugene Jabbour. His father, Ramsey, who started the place is still there on occasion. The staff knows everything about everything. It’s a real joy just to drop by. You’re family, not just a customer. As an example, Eugene took all of the people on the original Fuji GFX 100 order list out for a wonderful dinner after we got our cameras. The world needs more store like Roberts and Competitive. Please pass on congratulations for their anniversary.
It is a real pleasure to see family operations still thriving. It can’t be an easy business being in retail camera. But, if done right and it can work. The important thing is to take care of your customer no matter what. That’s the way Roberts does it. You are always a priority when you visit there. And, they welcome dogs, and my dog loves to visit Roberts. Essentially they make you feel good and I never walk out of the store with remorse.
CEO & Publisher of PhotoPXL.com and Rockhopperworkshops.com