[Rand Scott Adams]

Medium Format

on: July 25, 2019 at 11:19 am

”Too many” folk were reporting either very loose, or non-functional vertical grip Lock Switch function on the GFX 100.  I think someone here posted that about their camera.

Fuji is aware, has serial number ranges that could have the problem and a repair strategy:

https://www.fujifilm.com/news/n190725.html

If your camera is in the SN range, yet seem OK, there are two things to know:

1. It “May have been” addressed before shipment and you can call Fuji to make sure it is OK.
2. If it seems OK but wasn’t addressed before shipment, it could go bad and even shed small parts into the camera which could cause a “camera to malfunction.”

Rand

PS – Kevin, this might be a partial answer to one of my queries on your “ask Fuji” list re the GFX 100 in another thread here!

Rand Scott Adams Rand47

• This topic was modified 5 years ago by Rand Scott Adams.
• This topic was modified 5 years ago by Rand Scott Adams.

[Jim Sanderson]

Re: GFX 100 vertical grip Lock Switch

Reply #1 on: July 26, 2019 at 3:18 pm

Rand Scott Adams wrote:

”Too many” folk were reporting either very loose, or non-functional vertical grip Lock Switch function on the GFX 100. I think someone here posted that about their camera.

Fuji is aware, has serial number ranges that could have the problem and a repair strategy:

https://www.fujifilm.com/news/n190725.html

If your camera is in the SN range, yet seem OK, there are two things to know:

1. It “May have been” addressed before shipment and you can call Fuji to make sure it is OK.
2. If it seems OK but wasn’t addressed before shipment, it could go bad and even shed small parts into the camera which could cause a “camera to malfunction.”

Rand

PS – Kevin, this might be a partial answer to one of my queries on your “ask Fuji” list re the GFX 100 in another thread here!

My serial number is within the problem range.  I called and spoke to a Fuji representative that told me that, even though the switch problem is not currently manifested, I should send it in within a year from the purchase date.  Free shipping and a return within 48hrs after receipt.  Additionally, Fuji will extend their original one year warranty an extra year at no additional cost.

• This reply was modified 5 years ago by Jim Sanderson.

[Kevin Raber Silver Member Posts: 1311]

Re: GFX 100 vertical grip Lock Switch

Reply #2 on: July 26, 2019 at 5:39 pm

Jim, That is what I like about Fuji.  They stand behind their products.  I have a lot of Fuji X gear, (maybe too much) but the one time in needed repair on the 40-150mm lens it was handled fast and at a reasonable cost.  It says a lot about a company that is willing to stand up and admit there is an issue and give customers a path to get these things fixed.

Kevin Raber
Owner and Publisher of photoPXL

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