Michael Spear

Michael Spear

Pompano Beach, FL

Pompano Beach photographer and printer. Landscape, Wildlife, and Fine Art Reproduction. Favored landscape style is panorama. I was a long time follower of Michael Reichmann. My first DSLR was the Canon 6mp EOS D60 which was the follow up to the 3mp...
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  • Michael Spear
    Michael Spear
    Participant
    Posts: 13
    Capture One
    on: November 1, 2021 at 9:36 am

    The Pre-Upgrade offer is out for Capture One Pro 22 License version.

    The Pro version upgrade that I have is now $159, which is an increase from the last by I believe $10.

    But I did find a coupon for the upgrade from Nikon Rumors site. The code is NIKONRUMORS, not sure how long it will work. This brought my price down to $143.10, less than the last upgrade.

    I believe Fuji also has a discount code. FUJIRUMORS.

    Michael

     

    Michael Spear
    Michael Spear
    Participant
    Posts: 13
    Re: CaptureOne Pro 21 is here!
    Reply #1 on: December 10, 2020 at 8:16 am

    The email that I received looks like it has undergone some revision as new information has become available.

    Not a Mac user so I have no skin in this game. I will try the link here and you can judge for yourself if the article effects you or you work flow. Thanks for the heads up on links.

    Capture Integration 

    Michael Spear
    Michael Spear
    Participant
    Posts: 13
    Re: CaptureOne Pro 21 is here!
    Reply #2 on: December 8, 2020 at 6:59 pm

    I have not downloaded yet, but I am happy to hear about the Dehaze tool, although Dehazing was possible in the older versions, but it was “slider intensive”.

    For all of you guys that use Mac’s, I did get an email from “Capture Integration” today saying that the new OS 11 Big Sur was having issues with some versions of C1 Pro 20. I did not see any red flags on C1 site, so a little research may be helpful before an upgrade.

    I would put in a link, but WordPress does not like those.

    Michael

    Michael Spear
    Michael Spear
    Participant
    Posts: 13
    Re: C1 21 – Upgrade, license?
    Reply #3 on: November 28, 2020 at 4:47 pm

    Thanks Kevin and Paul,

    I just followed the email that I received up to putting in my old license key and through the steps, I did not see anything like what Paul wrote about, must be further in. It does, I guess make some sense that the license code of a piece of SW that I don’t yet have is actually the new license code for an older piece of SW that I have owned for about a year…I think.

    I also looked at my receipt, actually both, one from the US vendor and one from C1 Denmark. Neither give the instruction that Paul suggested, just the license Key.

    Anyway guys, thanks for the help. It must be the case, as I have tried everything but what Paul suggested. I feel like I am on the right path now.

    You know I hear this a lot at home, (Her) “You should read the instructions, where are they?  (Him)Well, I threw them away. (Her) OMG”

    I did just get it activated. I guess because it was a trial, I had to deactivate, like Paul said.

    Then put in the License Key on the License where it says License Code. I thought Key and Code were different.

    Thanks again

    Michael

    Michael

    Michael Spear
    Michael Spear
    Participant
    Posts: 13
    Re: C1 21 – Upgrade, license?
    Reply #4 on: November 28, 2020 at 2:55 pm

    I just wanted to give a heads up to anyone as thick as I am.

    As stated in an earlier post I did the $157.00 upgrade for C1 Pro 21, which is what I normally do. When I get a notice from a SW vendor that a new version is available, I usually take them up on the offer if it’s one of my go to SW’s.

    It was not until I went back over the posts about the upgrade that I realized I paid $157.00 for the upgrade, which is not the advertised 20% Off.

    Having been a 10 year plus customer of Capture One SW, and getting the discount offer in my email, I just responded and pulled the card. They gladly took my $157.00 and I just thought it was the going price as the email did not have any specificity about pricing other than offering a 20% discount.

    It then hit me that John did say he paid $127.00.

    Why would I get an email offering a discount then charge they me full monty. Ok, I wonder how many others fell for that one?

    It is then that I tried to find out if I was overcharged, or did I miss the deadline, although the email was no more than a week old. Has anyone tried recently to get a real time answer from C1? You used to be able to make a ticket and get a response fairly easily. It took me way too long to finally find real support. In fact I backtracked my receipt to get to the vendor and emailed them, not Capture One (Support?). The vendor that took my dough was “fastspring”. They did give me a refund of $31.80, and then sent me an email wanting me to comment on how good their support was. Yeah sure, you create a problem, and then only fix it after someone notices that they are being ripped, and then want a compliment for doing the right thing.

    If there is a check mark for: Do you trust C1? The answer is: Not in the Dark.

    Not quite done yet. So after purchasing the future upgrade, I opened C1 and decided to take the time and update C1 Pro20 to the latest version. Ok, download, execute the update, reboot. Then another “time sponge bomb” compliments of C1. Opening C1, they now want a license code in order to put in a license key, usually not too big a problem. This time caught in a loop of: Enter Code, Code verified, Get Profile, Then Run Diagnostic, and Report from Diagnostic say all successful. But now license code is invalid. And Capture One will not open. I started this with a piece of SW that was operable, now I’m scrambling around trying to find old receipts. Glad I was not trying to make a deadline.

    Well after about an hour of looking through support, looking for all my receipts, frustration set in and I just downloaded a thirty day trial.

    Come on Capture One, this is feeling more like Hostage One. Upgrading and updating has been a RPITA.

    Somehow this truly justifies for me the perpetual version of all SW.  As some have already stated here, the sneak preview of C1 Pro 21 seems to be underwhelming. I may just sit on Pro21 for a few years until something compelling comes along. Good printing, real world digital asset management etc. That will save a few hundred dollars towards a new version down the road and no monthly outlay.

    I am still using Adobe CS6, for me it is still adequate for my needs. Had Adobe not brought out “content aware” until after the subscription service, then I would be on the subscription list, IMO that is the last great update Adobe really did, around CS5.

    Well, I have 18 days left on my trial version so I guess I better go burn some more time on the C1 support page. Thanks C1.

    My Rant

    Michael Spear