marshall postnikoff

marshall postnikoff

Collingwood, ON

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  • #28224
    marshall postnikoff
    marshall postnikoff
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    Posts: 8
    Adobe Photoshop & Pixel Editing Applications
    on: October 27, 2020 at 6:46 pm

    Just updated to Photoshop 2021 and I see that the Filters list still has old programs listed; Anthropics, & ON1  Just wondering if there is an easy way to delete the listings.  I no longer have the programs on my MacBook Pro

     

    thanks

     

     

    #23902
    marshall postnikoff
    marshall postnikoff
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    Posts: 8
    Re: Epson Error Code 0x1601
    Reply #1 on: August 4, 2020 at 4:40 pm

    As for restarting or re installing I did both, twice or more

    #23891
    marshall postnikoff
    marshall postnikoff
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    Posts: 8
    Re: Epson Error Code 0x1601
    Reply #2 on: August 4, 2020 at 4:38 pm

    In the past I have had good response from Epson support and as mentioned the have replaced the original P800 with a reconditioned one.This is the 3rd one I have from them. The only good thing is that they include a new set of cartridges with the unit.

    Again thanks for all your help.

    marshall

    #23880
    marshall postnikoff
    marshall postnikoff
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    Posts: 8
    Re: Epson Error Code 0x1601
    Reply #3 on: August 4, 2020 at 3:17 pm

    I do agree with you that if the sensor has to be replaced that the issue will not be resolved, but my feeling is that if I can get the error message to disappear and get to the main menu that it could just be a driver issue.  Maybe just wishful thinking on my part.

    Epson recommended 123 Computerware in Brampton.  But the person who answered the phone did not seem to know the printer that well, which is why I was asking if you could recommend another authorized Epson service outlet.  I purchased the printer at Vistek so I may just contact them.

    I have a couple of other resources that may be able to point me in the right direction.  I can drive the unit down as I live in Collingwood which may be the best way to do it.

    Again, thanks for your help with this.

    marshall

    #23866
    marshall postnikoff
    marshall postnikoff
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    Posts: 8
    Re: Epson Error Code 0x1601
    Reply #4 on: August 4, 2020 at 1:05 pm

    Hi Mark

    I have talked to Epson and all they could tell me was that the Paper Width Sensor had to be replaced.  The technician indicated that they did not know of any other way to reset the computer other than as you suggested. He indicated that special software was required and that it was outside his scope.

    I have tired your Filter Failed and reinstalled the driver and still receiving the error 1601.  I did try to connect to the printer using the software utility, but I only get a Error Code : 01.

    Epson provided me with a Epson authorized service centre and I have called them for an estimate to replace the Paper Width Sensor.  I think you are within the GTA area and wonder if you know of a authorized Epson service centre that might be more familiar with the P800 series?

    This is the 4th time that I have experienced error messages with a P800 printers.  The first 3 were within the warranty period and they replaced the unit with a reconditioned one.  The first time I received a fatal error, then other error messages.  I am not a heavy user of this printer and it worked a week ago, so I wondering about these issues.

    Thanks for your help

     

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