Glenn Kroeger

Glenn Kroeger

San Antonio, Texas

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  • Glenn Kroeger
    Glenn Kroeger
    Participant
    Posts: 15
    Filter Failed issue
    on: November 14, 2020 at 6:22 pm

    Mark:

    Since you administered the enema, this implies that you installed the Epson driver dated 11/11/2020?  So the fix might endure!

    Glenn Kroeger
    Glenn Kroeger
    Participant
    Posts: 15
    Re: Filter Failed issue
    Reply #1 on: November 12, 2020 at 6:17 pm

    Epson has released a new driver for P7000-P9000 dated yesterday, 11/11/2020.  We’ll see if that helps!

    Glenn Kroeger
    Glenn Kroeger
    Participant
    Posts: 15
    Re: Filter Failed issue
    Reply #2 on: October 29, 2020 at 7:49 pm

    I am just now learning my way around CUPS… but I plan to copy the old (2017) version into the same location in my new installation and see if that one change matters.  The best way to diagnose these things is swap one component at a time.

    Glenn Kroeger
    Glenn Kroeger
    Participant
    Posts: 15
    Re: Filter Failed issue
    Reply #3 on: October 29, 2020 at 7:26 pm

    Mark:

    Unfortunately, when it prints successfully with High Sierra, the error log is not verbose.

    On the other hand, I have worked through the error logs for the failed prints on Catalina.  The process invokes three filters, but the one that fails is an Epson one, /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app. The failure is somehow related to the data size and is reported as: stopped with status 206 (Interface output queue is full).  That filter has changed… the one I have installed on High Sierra dates back to 2017, the one that installs with the latest driver package is dated September 2020. I am going to give these details to Epson, but you might want to as well.

    The file I am printing isn’t that large and is sized at 360 ppi.  I have printed similar sized images at 720 ppi with no issues on High Sierra and its predecessors.  I am going to switch off “16 bit” output.

    Glenn Kroeger
    Glenn Kroeger
    Participant
    Posts: 15
    Re: Filter Failed issue
    Reply #4 on: October 26, 2020 at 6:59 pm

    I have CUPS log files from two machines/drivers that failed, and one that worked, all with the same image file. I am in the process of “diffing” these now to narrow down the problem.

    Glenn