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Lr 9.1 Print presets bug
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AuthorTopic: Lr 9.1 Print presets bug Read 45064 Times
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Lr 9.1 Print presets bugon: December 22, 2019 at 3:23 pm
Same issue reported here: https://forum.luminous-landscape.com/index.php?topic=133304.0
Re: Lr 9.1 Print presets bugReply #1 on: December 23, 2019 at 11:25 amBeware that Lr 9.1 (and probably previous versions) assigns wrong values to the print presets. My default preset has a given print quality and paper type, but when I check the printer settings (and the default preset is selected) a different print quality and a different paper are selected. If I manually make corrections the output is fine.
This is a new bug and it is hard to understand that such a basic section of the program was changed/broken.Happens to me too. I’m running macOS 10.15.2 and printer driver is 21.10 for a Canon Pro-1000. Observed in both LR 9.0 and 9.1. Reinstall of Canon driver is no help. Also I’m seeing wrong/significantly different colours rendered than normal when printing (both through ICC color management and when printing profiling targets without colormanagement through ACPU). Could be a bug with Canon drivers and macOS 10.15. Critical for me. Where to notify Canon?
Re: Lr 9.1 Print presets bugReply #2 on: December 23, 2019 at 1:08 pmI suggest you contact Canon’s printer technical support team in Melville New York. They are very experienced with profiling their printers.
Mark D Segal Author: "Scanning Workflows with SilverFast 8, SilverFast HDR, Adobe Photoshop Lightroom and Adobe Photoshop". Please check the PhotoPXL Store for availability.
Re: Lr 9.1 Print presets bugReply #3 on: December 23, 2019 at 2:21 pmBeware that Lr 9.1 (and probably previous versions) assigns wrong values to the print presets. My default preset has a given print quality and paper type, but when I check the printer settings (and the default preset is selected) a different print quality and a different paper are selected. If I manually make corrections the output is fine.
This is a new bug and it is hard to understand that such a basic section of the program was changed/broken.
Happens to me too. I’m running macOS 10.15.2 and printer driver is 21.10 for a Canon Pro-1000. Observed in both LR 9.0 and 9.1. Reinstall of Canon driver is no help. Also I’m seeing wrong/significantly different colours rendered than normal when printing (both through ICC color management and when printing profiling targets without colormanagement through ACPU). Could be a bug with Canon drivers and macOS 10.15. Critical for me. Where to notify Canon?
I do not think it is a Canon problem. I can print to the same Canon printer driver from several other apps and all is well. The issue only happens via Adobe apps.
There is a workaround in Lightroom:
– In Lr’s Print Modules click on Printer on the lower right corner. The printer driver dialog window is displayed.
– Click ‘Quality and Media’ on the third drop-down menu. The ‘memorized’ and wrong info with the Platinum paper profile shows.
– Double-click the named Preset in the Presets drop-down menu second from the top. You will see that the proper settings for paper and quality are now in place (in my case Pro Luster and High). See attached images.
Print confidently.
It seems that Lightroom (and other Adobe apps) keep some cache of driver settings.
Re: Lr 9.1 Print presets bugReply #4 on: December 23, 2019 at 2:56 pmIt seems that Lightroom (and other Adobe apps) keep some cache of driver settings.
That’s kind of what I’ve been trying to explain about LR and the templates. It’s not quite the case with say Photoshop. All the configurations inside the Print dialog can be saved with the actual document but the driver settings are not unlike LR.
Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)”
Re: Lr 9.1 Print presets bugReply #5 on: December 23, 2019 at 3:29 pmIt seems that Lightroom (and other Adobe apps) keep some cache of driver settings.
That’s kind of what I’ve been trying to explain about LR and the templates. It’s not quite the case with say Photoshop. All the configurations inside the Print dialog can be saved with the actual document but the driver settings are not unlike LR.
Right! I know about the Templates, but the Printer control calls the printer driver directly… or does it? perhaps it calls first a cached version and currently that cached version does not reflect the driver Presets set by the user.
Re: Lr 9.1 Print presets bugReply #6 on: December 23, 2019 at 3:40 pmThe print template SHOULD (and on this end has and still does) control the print driver. That’s how you can load a Print Template and simply click one button for LR to conduct the entire process of printing as defined in the Print Template.
Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)”
Re: Lr 9.1 Print presets bugReply #7 on: December 23, 2019 at 5:03 pmClicking “Print” leads to the disaster reported above where a member finds wrongly profiled prints. I never trust print programs shielding the printer driver. I found this issue by using “Printer” which loads the printer driver and found out that even that loads the wrong info into my user-set printer driver preset. Those Lr templates are nannies no one used to make photo prints should trust. The printer driver control window is straightforward and it has its own user-set presets.
So yes, I can imagine the wasted ink and paper of someone trusting Lr and pushing Print.
Re: Lr 9.1 Print presets bugReply #8 on: December 23, 2019 at 5:22 pmGot nothing to do with nannies. Something is messed up on your end. On this end and others, the print templates work and have worked as designed for years. No disasters; thats FUD.
Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)”
Re: Lr 9.1 Print presets bugReply #9 on: December 23, 2019 at 5:55 pmIt seems that Lightroom (and other Adobe apps) keep some cache of driver settings.
That’s kind of what I’ve been trying to explain about LR and the templates. It’s not quite the case with say Photoshop. All the configurations inside the Print dialog can be saved with the actual document but the driver settings are not unlike LR.
Right! I know about the Templates, but the Printer control calls the printer driver directly… or does it? perhaps it calls first a cached version and currently that cached version does not reflect the driver Presets set by the user.
Yes, when you click on Print Settings (lower left of LR) or Printer (lower right of LR) it pulls up the printer driver.
In LR, when you pull up the printer driver not using a User Template, you should see the last used settings in the printer driver dialog boxes.
Mark D Segal Author: "Scanning Workflows with SilverFast 8, SilverFast HDR, Adobe Photoshop Lightroom and Adobe Photoshop". Please check the PhotoPXL Store for availability.
Re: Lr 9.1 Print presets bugReply #10 on: December 24, 2019 at 10:29 am<p>
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<p>I do not think it is a Canon problem. I can print to the same Canon printer driver from several other apps and all is well. The issue only happens via Adobe apps.<br /><br />There is a workaround in Lightroom:<br /><br />– In Lr’s Print Modules click on Printer on the lower right corner. The printer driver dialog window is displayed.<br /><br />– Click ‘Quality and Media’ on the third drop-down menu. The ‘memorized’ and wrong info with the Platinum paper profile shows.<br /><br />– Double-click the named Preset in the Presets drop-down menu second from the top. You will see that the proper settings for paper and quality are now in place (in my case Pro Luster and High). See attached images.<br /><br />Print confidently.<br /><br />It seems that Lightroom (and other Adobe apps) keep some cache of driver settings.<br /><br /><br /><br /></p>
<p>It’s interesting that saving a template (even with ‘Default Settings’) under Preset can still save the settings for Quality and Media like it used to, but it only recalls/restores it, as you mention, if you manually select ‘Default Settings’ under Presets again after loading the template, even though ‘Default Settings’ already seems to be selected. </p>
<p>Even if using custom driver presets and trying to store those with a template in LR, settings don’t get restored correctly, unless the preset is selected manually again after template load. This is a change in behaviour and a bug I look forward to seeing fixed, whereever the source of it might come from. Observations are from two different installations/systems with both LR 9.0 and 9.1 with the before mentioned macOS (10.15.2) and Canon driver (21.10). And apparently seens by some other users also.</p>
<p>I’m glad if it still seems to work like it used to for some users (perhaps luckily even for most), but please don’t assume that means it still works for all. No need for that. Keep an open mind, and keep observations for what they are, and respect them without generalizing. If it did work for all, there was little point in showing and describing it doesn’t for some of us. Imagine if an air plane manufacturer had that approach after a plane crash… “Nothing wrong here, it works fine for everyone else…” (but then it really didn’t).</p>Re: Lr 9.1 Print presets bugReply #11 on: December 24, 2019 at 10:41 am<p>
</p>
<p>I do not think it is a Canon problem. I can print to the same Canon printer driver from several other apps and all is well. The issue only happens via Adobe apps.<br /><br />There is a workaround in Lightroom:<br /><br />– In Lr’s Print Modules click on Printer on the lower right corner. The printer driver dialog window is displayed.<br /><br />– Click ‘Quality and Media’ on the third drop-down menu. The ‘memorized’ and wrong info with the Platinum paper profile shows.<br /><br />– Double-click the named Preset in the Presets drop-down menu second from the top. You will see that the proper settings for paper and quality are now in place (in my case Pro Luster and High). See attached images.<br /><br />Print confidently.<br /><br />It seems that Lightroom (and other Adobe apps) keep some cache of driver settings.<br /><br />
<br /><br /></p>
<p>It’s interesting that saving a template (even with ‘Default Settings’) under Preset can still save the settings for Quality and Media like it used to, but it only recalls/restores it, as you mention, if you manually select ‘Default Settings’ under Presets again after loading the template, even though ‘Default Settings’ already seems to be selected. </p>
<p>Even if using custom driver presets and trying to store those with a template in LR, settings don’t get restored correctly, unless the preset is selected manually again after template load. This is a change in behaviour and a bug I look forward to seeing fixed, whereever the source of it might come from. Observations are from two different installations/systems with both LR 9.0 and 9.1 with the before mentioned macOS (10.15.2) and Canon driver (21.10). And apparently seens by some other users also.</p>
<p>I’m glad if it still seems to work like it used to for some users (perhaps luckily even for most), but please don’t assume that means it still works for all. No need for that. Keep an open mind, and keep observations for what they are, and respect them without generalizing. If it did work for all, there was little point in showing and describing it doesn’t for some of us. Imagine if an air plane manufacturer had that approach after a plane crash… “Nothing wrong here, it works fine for everyone else…” (but then it really didn’t).</p>
Henrik, Indeed, thank goodness this is nothing as dramatic or life-threatening as a plane crash, but your basic logical point is correct.
The fact that neither Andrew nor I are having this problem and both of us are using Epson printers and that you and at least one or more other people are having this problem using Canon printers suggests to me that something has changed in respect of either the Canon driver, or how LR handles the Canon driver. That is why I recommended that Canon technical support in Melville New York be contacted for further insight and perhaps investigation of the matter. No doubt Adobe is also aware of the issue by now, and they have specialists on the Print module who can also investigate as needed. To be sure about that, would be good to visit the LR forum and check, or contribute as appropriate. If as Andrew suggests the problem is with your computing environment, perhaps Canon tech support can help you identify it.
Mark D Segal Author: "Scanning Workflows with SilverFast 8, SilverFast HDR, Adobe Photoshop Lightroom and Adobe Photoshop". Please check the PhotoPXL Store for availability.
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