Epson P900 mystery sound

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    Topic: Epson P900 mystery sound Read 81 Times
  • Mark Feinstein
    Mark Feinstein
    Participant
    Posts: 2
    Epson Printers
    on: November 7, 2022 at 3:27 am

    I’ve been printing with a P900 for several months now with beautiful results and no issues. Among its other virtues, the printer has been very quiet – I’ve normally heard just a whirring whine as the printhead moves, but that’s it. Tonight, however, I detect a new sound, a soft “graunch” (for want of a better description) each time the printhead moves to its right-side end position. I had just done a printhead alignment, and all the subsequent prints I’ve made seem perfect. Interestingly, perhaps, when I did test prints on light paper (Epson Ultra Premium Luster), the noise disappeared.  But it continues to occur with all my other heavier papers, 300+ gsm.  All were fed through the rear feed.  Nothing otherwise seems awry in the printing process. It’s conceivable that this is a sound that was always there, and I somehow filtered it out of my consciousness – but I don’t think so. Does anyone have a clue as to what might be going on (or whether it’s worth worrying about)?

    Kevin Raber
    Kevin Raber
    Silver Member
    Posts: 1071
    Re: Epson P900 mystery sound
    Reply #1 on: November 7, 2022 at 10:01 am

    You may want to manually set the platten gap a bit larger in the setting on the printer.  My P900 is still not set up at the new studio, otherwise, I would try to walk you through it.

    Kevin Raber
    CEO & Publisher of PhotoPXL.com and Rockhopperworkshops.com

    Mark Feinstein
    Mark Feinstein
    Participant
    Posts: 2
    Re: Epson P900 mystery sound
    Reply #2 on: November 7, 2022 at 4:48 pm

    Thanks for the quick reply, Kevin! I called Epson Tech Support today – they suggested going into the Printer Settings menu and turning “Thick Paper” on. That seems to have done the trick. The noise disappeared even without re-adjusting the platen gap in individual ICCs. Why the problem didn’t occur until yesterday might be – I’d hypothesize – changes in temperature and/or humidity?

    Kevin Raber
    Kevin Raber
    Silver Member
    Posts: 1071
    Re: Epson P900 mystery sound
    Reply #3 on: November 7, 2022 at 6:53 pm

    Good to know that solved it.  Hope you are enjoying the prints you are making.

    Kevin Raber
    CEO & Publisher of PhotoPXL.com and Rockhopperworkshops.com

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